Ask Listen Do.

Making services across health, education and social care better for those with learning disabilities, autism and or both.


Ask Listen Do is an NHS project all about making it easier for people with a learning disability, autism or both to give feedback, raise a concern or complain about their care, education or support. It is also about making it easier for family, paid carers or advocates to do this for someone they support.

It is a great project to know about as we have heard so much recently in the news sad stories and experiences about what can happen when those with learning disabilities and other needs are not listened to. Here is an easy read leaflet that explains further and for more information for organisations and practitioners as well as for the service users themselves, their familiy and carers.


Take care of yourself as though you are someone you are responsible for caring for. Get your FREE flu jab!

Take care of yourself as though you are someone you are responsible for caring for.  Get your FREE flu jab!

Who cares for the carer? Have you considered what would happens should you go down with flu this winter? Not all carers are aware that if you receive carers allowance or are an unpaid carer for a person with disability or an elderly person, you are entitled to a free flue jab.

We can't wait to see you at our Local Offer event. You would be doing us a huge favour if before you arrive you could.....

We can't wait to see you at our Local Offer event.  You would be doing us a huge favour if before you arrive you could.....

You don’t know what you don’t know. So explore ahead of time what is out there.

Sometimes in life, we find what we want by experiencing what we don’t like, or something that meets some of our needs, but not all. We realise what we truly want is a combination of all the good stuff we experience put together in a new way that makes us the most content we can be.

What is this Local Offer thing I have been hearing about?

What is this Local Offer thing I have been hearing about?

So what is this Local Offer thing I have seen posts and discussions about?

During the Ofsted and CQC inspection of 2017, one of the biggest bugbears you told us and Ofsted was a lack of easy to access information on services and processes. The Local Offer is supposed to be the place where you can access all of that stuff. It is not very good in its present form and some of you don't know what it is, and its name doesn't make it obvious. Check it out here and challenge yourself to find the information that you need in an easily accessible format, if you are able to, you are better than we are!

Newsflash! Our pilot Sensory Needs workshop was a great success!

Newsflash! Our pilot Sensory Needs workshop was a great success!

Sign up to our database to get emails about our first come first served workshop spaces covering topics such as communication, anxiety, managing behaviour and physical disabilities.

We couldn't be more pleased with how our first workshop for parents and carers in South Glos went and are really looking forward to the next topics that we will cover.  The parents and carers who attended were wonderful engaging with all the resources and sensory toy crafting activities and explorations.

NEWS FLASH: The EHCP Annual review process is being reviewed and we are there giving your views.

NEWS FLASH: The EHCP Annual review process is being reviewed and we are there giving your views.

South Glos Council are analysing and unpicking each stage of the process and we are helping.

We hear from so many of you about what isn't working well with the EHCP annual review process, one huge bugbear is poor communication.  The local authority with our help is looking at all the issues we are raising about what is not working well and breaking down all the stages of the process to see:

Newsflash: SGPC are meeting with the Department for Education and NHS England

Newsflash: SGPC are meeting with the Department for Education and NHS England

Sharing your views and perspectives with the services who need to hear.

South Glos Parents and Carers have been attending meetings with Keith Thompson of the Department for Education and Paul Spencer of NHS England and the South Glos local authority.  The purpose of these meetings is to monitor the written statement of action in response to the Ofsted and Care Quality Commission inspection. 

Amazing news! South Glos Parents and Carers Mapping Your SEND Journey workshops are coming! Book your space on the Understanding Sensory Needs workshop now!

Amazing news!  South Glos Parents and Carers Mapping Your SEND Journey workshops are coming!  Book your space on the Understanding Sensory Needs workshop now!

We have funding from South GLOUCESTERSHIRE council to design some workshops that are more specific to our families needs.  This is a Pilot throughout 2018-2019 where we want to collect your thoughts.  

We have a fantastic Team of Parents and Professionals who are working together and writing this programme.

Important communication from The Local Authority and Clinical Commissioning Group (CCG) May 2018

Important communication from The Local Authority and Clinical Commissioning Group (CCG) May 2018

THE WRITTEN STATEMENT OF ACTION FOR SEND, CHANGES IN THE STRUCTURE OF THE 0-25 SERVICE; SOME OF YOUR QUESTIONS ANSWERED.

Peter Murphy ( South Gloucestershire Council) and Deborah El-Sayed ( Bristol/ North Somerset and South Gloucestershire Clinical Commissioning Group) have released a statement of action - what they will do - in response to the area SEND inspection so many of you took part in, November 2017.